Technology Strategy & Planning

Clouds, tablets, security, networks, databases, CRM, QuickBooks, mobility, Windows, Apple, iPads, hardware, software… and the list goes on. Technology does more and more, but understanding it takes time and expertise.

Going to the cloud? Staying firmly on-premise? Or anywhere in between, TechWise Group can guide you through the decision making process. We are able to not only discuss the technology tradeoffs of each decision but also guide you through the financial and business implications as well.

Our team will help you make the best possible technology decision to suit your business, work style, and budget. In addition we can specify and procure your hardware and software, advise you on software licensing, and then deploy your solution.

Services

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CIO/CTO

Technology Assesments

Project Managament

Move Planning

Technology Support & Managed IT Services

Our support philosophy is simple… ‘An ounce of prevention is worth a pound of cure’ (Benjamin Franklin).  We believe that every company needs a solid strategy for maintaining and managing their networks, on premise servers, workstations, and even their cloud based services.

At the core of our support offering is our management, monitoring and maintenance program also known as managed services which enable us to monitor your servers, desktops and network infrastructure 24×7, proactively maintain all of your technology, provide anti-virus, and respond to threats before they affect you.

Onsite, offsite, over the phone or internet, we are there to maintain your technology, address your issues, answer questions 24 hours a day 7 days a week , no holidays and weekends off for us.

Our services address the technology that you use not just the technology that we like. We offer support, expertise and managed services for Windows, Mac, Linux and Android Devices.

We also know that technology support does require speaking to a real, live person. To that end, we have both a highly available support desk that can address many issues remotely as well as answer questions regarding use of applications and a team of highly experienced engineers that can be onsite.

Through it all we promise to talk to you in plain English. We will put the needs of your business first; we know that technology should be a benefit, not a burden:

Services

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Onsite & Remote Support

Help Desk

Remote Monitoring & Maintenance

Business Productivity Solutions

Part of our challenge as a trusted technology advisor to our customers is to ensure that their technology and more importantly their business data is protected . We saw many of our customers struggling with the inadequate solutions such as old tape drives or even USB devices.

The media was not well secured and could easily get lost. The backups where untested. To that end we wanted to provide a range of business continuity services including cloud based backup, fast restore of data, automated, and fast recovery in the event of a disaster.

When we began moving our customers to cloud based storage solutions we found that due to the per Gigabyte costs, many business owners were again cutting corners on their backups. They were ‘life-boating’ files and data, hand picking files, and not getting complete image backups of their machines to enable good restores in the event of a disaster.

As technologists we knew there had to be a better way. We made our top priority finding a backup solution that was absolutely secure, reliable and really affordable (absolutely no per GB pricing). We knew we also needed a solution that was able to not only ensure that great backups were made, the solution also needed to offer excellent restore capability and have versatility to address the needs of a range of businesses.

We developed the TechWise Group Cloud Backup Solution by layering together multiple technologies. At the core we a utilize a distributed cloud technology for secure, encrypted, fast, affordable storage of data. For deeper control of the backups we can layer on our own local storage device and a range of local backup solutions based on our customer’s needs.

The end result is an enterprise quality business continuity and backup solution that is priced per device. There are no additional costs per GB. That’s right… unlimited storage. Better, faster, cheaper. Sometimes you can have it all.

usiness first; we know that technology should be a benefit, not a burden:

Services

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Client Relationship Management

Document Management

Collaboration

Custom Development

Technologies

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