Tech Support Phone Scams
Tech support phone scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.
Since we have seen a severe increase in Windows Tech Support phone scams over the last few weeks, we wanted to take a moment to send you a few reminders about Microsoft:
- Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer.
- Any communication with Microsoft has to be initiated by you.
- If a notification appears with a phone number, don’t call the number. Error and warning messages from Microsoft never include a phone number.
- Download software only from official Microsoft partner websites or the Microsoft Store. Be wary of downloading software from third-party sites, as some of them might have been modified without the author’s knowledge to bundle support scam malware and other threats.
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