Microsoft Licensing · Tier 1 CSP · Any Microsoft License

Every Microsoft License.
One Partner. One Invoice.

Most organizations buy Microsoft licenses in pieces, M365 here, Azure there, standalone Defender somewhere else. Multiple invoices, multiple renewal dates, no single view of what they own. TechWise is a Tier 1 Microsoft Cloud Solution Provider. Every Microsoft license your organization needs, procured through one partner, on one monthly invoice, with a direct Microsoft escalation path behind it

Talk About Microsoft Licensing

Tier 1 CSP · Any Microsoft license · Single invoice

● Tier 1 Microsoft Cloud Solution Provider

● Any Microsoft license, full portfolio

● Single monthly invoice

● Direct Microsoft escalation path

What Tier 1 Means

Not All Microsoft Partners
Are the Same.

Cost governance is not a one-time project. People provision resources. Projects start. Business changes. Without continuous oversight, the waste returns faster than it accumulated the first time.

Tier 1 CSP Advantages

What the TechWise CSP relationship delivers for clients.

→ Single monthly invoice: every Microsoft product consolidated into one bill, one renewal conversation

→ Direct Microsoft escalation: when a licensing or technical issue needs Microsoft involvement, TechWise has the access

→ Full portfolio access: any Microsoft license, any product family, any deployment model

→ CSP pricing: generally more favorable than purchasing directly from Microsoft

→ Licensing review at every engagement: TechWise maps the current license state before recommending anything

What TechWise Can Procure

Every Microsoft product. Not just Microsoft 365.

TechWise is not limited to M365. The CSP relationship covers the full Microsoft portfolio, every product family, every license type.

→ Microsoft 365 suites (all tiers)

→ Business Central & Dynamics 365

→ Defender for Endpoint

→ Microsoft Sentinel

→ Power Platform

→ Microsoft Purview

→ Azure subscriptions

→ Microsoft Copilot

→ Microsoft Intune

→ Teams Phone & Voice

→ Microsoft Project

→ Any standalone component

The Licensing Review

The Licensing Review Finds What
Nobody Has Looked for Since the Last Renewal.

The first question in every TechWise engagement is what the client actually owns : mapping current license assignments, usage, and tier distribution across the tenant using Microsoft’s own reporting tools. The review is not a consulting product. It is the starting point for every recommendation TechWise makes, and it consistently surfaces findings that lead to cost reductions, security improvements, and project work that turns dormant capabilities into working ones.

Over-Licensed

Users on higher tiers than their work requires.

E3 users whose workload is fully covered by Business Premium. E5 users who are not using the features that justify the premium. Correcting these creates a clean, accurate baseline and reduces spend without removing any capability the user actually needs.

Under-Licensed

Employees missing security or compliance features they need.

Users expected to access compliance tools, security controls, or productivity features they are not licensed for. Under-licensing creates both risk and friction, employees working around missing capabilities, or security controls that look configured but aren’t enforced for everyone.

Duplicate Licenses

Standalone products already included in the existing subscription.

Defender, Intune, and other security products purchased as standalone licenses when they’re already included in the Microsoft 365 tier the organization is on. This happens, generally when licenses were bought piecemeal before the current subscription was in place.

Dormant Capabilities

Tools already paid for that were never turned on.

Defender sitting dormant. Intune never deployed. Purview never configured. The subscription includes the protection, nobody activated it. When TechWise surfaces a dormant capability, the next question is whether the client wants it activated. That conversation becomes a scoped project through the Security or Microsoft 365 practices.

When Licensing Conversations Happen

Licensing Comes Up at Every
Stage of the Relationship.

The licensing review is not a one-time event. It surfaces at new client onboarding, after acquisitions, before Copilot deployments, at the start of every security engagement, and at every annual renewal. Each conversation starts with the same question, what does the client actually have, and is it the right thing?

New Client Onboarding

Licensing established before any configuration work begins.

TechWise maps current license assignments and usage at the start of every engagement. The right license mix is confirmed before any configuration or deployment work begins, not discovered partway through when something doesn’t work as expected.

Post-Acquisition

Duplicate and inconsistent licenses across merged entities identified and rationalized.

Merging two Microsoft tenants surfaces duplicate licenses, inconsistent tier assignments across entities, and security tools licensed in one environment but not the other. TechWise maps the combined picture and proposes the consolidated structure before any technical work begins.

Copilot Readiness

Right licensing path confirmed before any Copilot deployment is scoped.

Copilot is available as a standalone license, bundled in Business SKUs, and as part of E3 and E5. The right answer depends on what the client already has. TechWise confirms the current licensing position and identifies the right path before any Copilot conversation goes further.

Security Engagement

What the client is already licensed for drives what gets activated first.

When TechWise begins a security engagement, the first question is always what the client is already licensed for. Defender, Intune, Sentinel, and Purview capabilities vary significantly by Microsoft 365 tier. Activating what is already owned is always the first recommendation before new licenses are purchased.

What the Licensing Review Leads To

Licensing Findings Open
Three Types of Conversations.

A licensing review rarely ends with a licensing change. When TechWise finds dormant Defender, an Intune deployment that never happened, or Purview configured for nobody, the next conversation is whether to activate it. That question becomes a scoped project.

Dormant security tools found

Security Tools Implementation

The license isn’t the protection, the configuration is. When TechWise finds Defender, Intune, or Purview dormant in the tenant, activating them becomes a scoped engagement through the Security practice.

See Security Tools Implementation →

M365 features never deployed

Microsoft 365 Deployment

Licenses assigned but Teams never configured, SharePoint never built, OneDrive never deployed. TechWise completes the deployment that should have happened when the licenses were purchased.

See Microsoft 365 Deployment →

Renewal coming up

Renewal Management

TechWise manages Microsoft NCE renewals for non-MSP clients, true-ups handled, licensing reviewed, Secure Score delivered, and next-step conversations scoped before the renewal date.

See Renewal Management →

Common Questions

Questions About Microsoft CSP
and Licensing.

A Microsoft Cloud Solution Provider (CSP) is a partner authorized by Microsoft to sell and manage Microsoft cloud products and services. Rather than purchasing Microsoft licenses directly from Microsoft, organizations buy through a CSP partner who handles procurement, billing, and support. CSP partners have direct access to Microsoft’s licensing systems and provide a single invoice for all Microsoft products. TechWise is a Tier 1 CSP, meaning it has a direct relationship with Microsoft rather than going through an intermediary distributor.

Tier 1 CSPs have a direct relationship with Microsoft, they transact directly with Microsoft’s systems and have a direct Microsoft escalation path when issues arise. Tier 2 CSPs go through an intermediary distributor, which adds a layer between the client and Microsoft. For clients, the practical difference is escalation speed, access to the full licensing portfolio, and the partner’s proximity to Microsoft’s product and licensing teams. TechWise is a Tier 1 CSP.

CSP pricing is equal to or more favorable than purchasing directly from Microsoft, depending on the product and volume. The primary financial benefit of a CSP relationship is not necessarily a lower per-unit price, it is the licensing review that surfaces over-licensed users, duplicate licenses, and dormant capabilities. These findings consistently produce cost reductions that exceed any per-unit pricing difference. TechWise conducts a licensing review at every engagement before recommending any changes.

TechWise can procure any Microsoft license across the full portfolio, Microsoft 365 suites at all tiers, Azure subscriptions, Business Central and Dynamics 365, Microsoft Copilot, Defender for Endpoint, Microsoft Intune, Microsoft Sentinel, Teams Phone and Voice, Power Platform, Microsoft Project, Microsoft Purview, and any standalone Microsoft component. TechWise is not limited to Microsoft 365.

Microsoft New Commerce Experience (NCE) is the current Microsoft licensing framework for commercial cloud products. Under NCE, most Microsoft 365 subscriptions are sold on annual or monthly commit terms with specific rules around changes during the commitment period. Annual NCE subscriptions lock in the seat count and license type for 12 months, changes to reduce seats or downgrade tiers can only be made at renewal. Understanding NCE terms before a renewal is signed is critical, because post-signature changes are limited. TechWise reviews NCE terms with clients before every renewal.

Microsoft 365 Business Premium is designed for organizations under 300 users and includes a strong security stack, Defender for Business, Intune, Azure AD Premium P1, and Purview basics, at a competitive price point. Microsoft 365 E3 is the enterprise tier that removes the 300-user cap, adds compliance features, and expands the productivity suite. E5 adds the full security and compliance stack including Defender XDR, Sentinel, and advanced Purview. Many organizations are over-licensed on E3 or E5 when Business Premium would cover their actual needs, or under-licensed on Business Premium when they need E3 compliance features. TechWise reviews this in every engagement.

Yes. Organizations that currently purchase Microsoft licenses directly from Microsoft or through another partner can transfer their subscription management to TechWise as the CSP partner. The process is handled by TechWise and Microsoft without disrupting the existing subscription or user access. TechWise manages the transition and conducts a licensing review as part of the onboarding process.

Microsoft Copilot is Microsoft’s AI productivity layer built into Microsoft 365. It is available as a standalone add-on license, included in certain Microsoft 365 Business SKUs, and available through Microsoft 365 E3 and E5 add-on terms. The right licensing path depends on what the organization already has and how many users will actively use Copilot. TechWise confirms the current licensing position and recommends the right path before any Copilot deployment conversation goes further.

Your Microsoft Bill Renews.
Does Anyone Know What’s On It?

The licensing conversation starts with understanding what the organization currently has, what’s assigned, what’s being used, and whether the right products are in place. TechWise maps that picture before recommending anything.

Tell Us What’s Broken.
We’ll Tell You How to Fix It.

Every managed engagement starts with a free assessment of your environment: no scope surprises. Tell us what’s broken, what’s keeping you up at night, or what you’re trying to build. We’ll tell you exactly what it takes and which model fits.

  • Free environment assessment, before any scope is finalized

  • 30-minute call with a senior engineer, not a sales rep

  • Six engagement models, from project to enterprise SOC

  • Chicago · Philadelphia · Los Angeles

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