Managed IT · Chicago · Philadelphia · Los Angeles
You’re One Resignation Away
From an IT Crisis.
Mid-market companies shouldn’t have to choose between an overstretched internal IT person and an enterprise-grade operation. TechWise gives you the full team, engineers, cloud architects, security specialists, for a predictable monthly cost. One number. One relationship. Every problem that shows up at 11pm on a Friday.
300+ Companies Managed Daily
US-Based Engineering Hubs
SOC II Certified
Managed IT, At a Glance
Companies managed daily
300+
Engineering hubs
3 US cities
US hubs
3
Security certification
SOC II
Engagement models
6
What We Hear Every Week
Every Managed IT Problem
Mid-Market Companies Face Leads to the Same Call.
The details differ. The exhaustion is the same. Companies we speak to all describe their IT situations in remarkably similar terms, and TechWise has fixed every one of them.
“Our IT person left. He was the only one who knew where anything was. Three offices and nobody who can answer the phone when something breaks on a Friday night.”
CEO, $45M Distribution Company, Chicago
“We pay for IT support every month and still get a bill every time something breaks. I thought managed services meant I wouldn’t have to think about this.”
CFO, $60M Manufacturer, Philadelphia
“We have an internal IT team. They’re good at day-to-day but we need someone for nights and weekends, and there are things, Azure, security, compliance, they don’t have the depth for.”
VP Operations, $75M Life Sciences Company, Los Angeles
“We just acquired two companies. Three different IT setups, three different vendors, nobody can tell me what we actually have or what it’s costing us.”
CEO, $90M Professional Services Firm, Philadelphia
When You Already Have IT Staff
Not Every Company Needs
a Fully Outsourced IT Department.
Two engagement models exist outside the standard tier structure, for companies with internal IT staff and for companies with a defined project or surge need.
Co-Managed IT
Your IT Team Handles What They’re Good At.
We Cover Everything Else.
Best fit: Companies with 1–2 internal IT staff who want to keep their team while adding depth, specialty capability, and after-hours coverage.
→ Every domain formally assigned, TechWise owns what’s documented, your team owns what’s theirs. Nothing falls through because it wasn’t written down
→ Security, compliance, cloud, and L3 engineering to TechWise, day-to-day user support stays with your internal person
→ After-hours and weekend coverage, your internal person doesn’t take the 2am call
→ Skills gap coverage in Azure, security, and compliance, without replacing the person who knows your environment
→ Post-acquisition augmentation, acquired entity has IT staff, TechWise brings standards, security, and specialty depth
→ Priced by scope and expertise, not a discount off full managed
Talk to Us About Co-Managed →
Project / Surge Support
You Have One Initiative.
You Don’t Need a Managed IT Contract.
Best fit: Companies with a specific initiative, M&A integration, office buildout, infrastructure refresh, or a capacity gap, that doesn’t require an ongoing managed relationship.
→ M&A integration: unified standards, vendor consolidation, centralized visibility across acquired entities
→ Infrastructure refresh: hardware replacement, network redesign, server upgrades
→ Office moves and buildouts: full IT buildout for new or relocated offices
→ Cloud migrations: Azure or hybrid migrations with data integrity validated at every phase
→ Surge capacity: temporary engineering bandwidth when internal teams are stretched
→ Scoped and time-bound, not an ongoing commitment, not per-user pricing
Talk to Us About Project Support →
Managed IT Tiers
Four Managed IT Service Tiers.
Security Included in Every One.
The difference between tiers is not whether you get security, you get it in all of them. The difference is how much help desk coverage is bundled in, how deep the compliance layer goes, and whether you want a dedicated SOC and strategic advisory included. Find the level that matches where you are.
Tier 1: Entry
Managed IT
with T&M Support
Security baseline: always included
Support model
Right for companies that want the managed security foundation and infrastructure management but have lower help desk volume and want to control support costs.
Tier 2: Essentials
Managed IT +
Bundled Help Desk
Everything in Tier 1, plus:
The most common starting point for companies replacing an internal IT person or moving from break/fix to managed. One number. One team. No surprise bills.
Tier 3: IT + Security
Managed IT,
Security & Compliance
Everything in Tier 2, plus:
For regulated industries, healthcare, manufacturing, defense, financial services, where compliance is not optional and your IT partner needs to carry the framework alongside you.
Tier 4: Advanced
Full IT + 24/7
Security Operations
Everything in Tier 3, plus:
For organizations where a breach isn’t just expensive, it’s existential. High-value data, regulatory exposure, or board-level security mandates. TechWise delivers 24/7 SOC capability through a vetted security operations partnership, the same coverage, with TechWise as your single point of accountability.
What Clients Experience
What Changes When Your IT
Is Actually Managed.
Numbers from TechWise managed services clients across all three hubs.
300+
Mid-market companies on TechWise managed stack daily
10 Years
Client retention rate: managed services
3 US cities
3 US cities
SOC II
Independently audited security controls
“We had an IT person for eight years. When he left, we realized we had no documentation, no process, and no idea what we actually had. TechWise came in, mapped the whole environment, cleaned it up, and now I don’t think about IT anymore. That’s what I wanted. I didn’t know that was possible.”
CEO, $55M Distribution Company, Chicago Metropolitan Area
Tell Us What’s Broken.
We’ll Tell You How to Fix It.
Every managed engagement starts with a free assessment of your environment: no scope surprises. Tell us what’s broken, what’s keeping you up at night, or what you’re trying to build. We’ll tell you exactly what it takes and which model fits.