In this week’s Tech Tip, we delve into the Microsoft Queues app, a feature of Teams Premium that revolutionizes call management by empowering team leads with real-time data and analytics for decision-making. It streamlines call queue customer interactions through CRM [...]
This week's Tech Tip highlights the capabilities of Teams Phone and calling features within Teams. Your calling services on Teams Phone can be utilized straight from the Microsoft Teams application. Streamline your communication, productivity, and collaboration during work and calls [...]
In this week’s Tech Tip, we walk you through some of the external hardware components that are available to use with a Teams Phone communications system. Although simple Teams Phone access and calling does not require additional equipment, you can [...]
In this week’s Tech Tip, we cover some of the most frequently asked questions we receive about the Microsoft Teams Phone system for telephony and communication services. Whether you have some experience with Teams Phone features or are new to [...]
