Microsoft Teams Voice: Enabled Devices – Tech Tip for July 27, 2021

Microsoft Teams Voice: Enabled Devices – Tech Tip for July 27, 2021

  Microsoft Teams Voice: Enabled Devices - Tech Tip for July 27, 2021 To wrap up our look at Microsoft Teams Voice, let’s talk about Teams enabled devices. One of the best things about Microsoft Teams Voice is that you don’t really need any special devices or a new desk phone to use it. Once you have your phone number assigned, the soft phone features on the desktop or mobile app make it possible to call from your PC, mobile phone or tablet provided you have speakers and a mic.…

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Microsoft Teams Voice: Unique Features – Tech Tip for July 20, 2021

Microsoft Teams Voice: Unique Features – Tech Tip for July 20, 2021

  Microsoft Teams Voice: Unique Features - Tech Tip for July 20, 2021 This week we are looking at some of the unique features of Microsoft Teams Voice. Specifically, we’re sharing information about Voice-Enabled Channels as well as the Walkie Talkie app. Voice-Enabled Channels Voice-Enabled Channels enables a call queue to be connected to a channel in Microsoft Teams. Users can collaborate and share information within the channel while taking calls in the queue. This feature is ideal for scenarios such as an IT help desk or HR hotline. IT…

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Teams Voice: Calling Experience On PC – Tech Tip for July 13, 2021

Teams Voice: Calling Experience On PC – Tech Tip for July 13, 2021

  Teams Voice: Calling Experience On PC - Tech Tip for July 13, 2021 As part of our monthly theme exploring Voice options for Microsoft Teams for both Business and Enterprise users, this week we are taking a closer look at the Teams calling experience on the PC. Recent Teams updates have improved the experience. New Calling Experience The calling experience has been streamlined with a view that shows contacts, voicemail, and calling history together. Previously, each of these features was on an individual tab. Now, all three are consolidated…

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Teams Voice Option: Microsoft 365 Business Voice – Tech Tip for July 6, 2021

Teams Voice Option: Microsoft 365 Business Voice – Tech Tip for July 6, 2021

  Teams Voice Option: Microsoft 365 Business Voice - Tech Tip for July 6, 2021 Microsoft has proclaimed FY 2022 “Year of the Phone”. In our opinion, a more accurate description would have been “The End of the Phone as We Know It”. With so many companies moving to remote and hybrid work models, the traditional desk phone and phone system has quickly gone the way of the dinosaur. Some organizations have adopted Microsoft Teams as a replacement for legacy phone systems. Our July Tech Tips will focus on Voice…

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Travel Tips: Vacation Cyber Safety – Tech Tip for June 22, 2021

Travel Tips: Vacation Cyber Safety – Tech Tip for June 22, 2021

  Travel Tips: Vacation Cyber Safety - Tech Tip for June 22, 2021 Are you finally traveling again this summer? Do you have a big trip planned or just a few days away? While fun and relaxation is the goal, a recent study from TurnKey indicated that 70% of respondents admitted to checking in with their workplace from vacation at least occasionally. Meanwhile, in a Forbes survey 92% of respondents admitted to doing some work on dedicated leisure vacations. With that in mind, here are a few safety tips to…

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Vacation Fun: Teams Out Of Office Message – Tech Tip for June 15, 2021

Vacation Fun: Teams Out Of Office Message – Tech Tip for June 15, 2021

  Vacation Fun: Teams Out Of Office Message - Tech Tip for June 15, 2021 Getting ready to take a vacation this summer? You’ll want to set up an out of office status message to let your teammates know you’re away. When teammates send you a chat message, they'll see your out of office reply and know you're unavailable. Your out of office status will also sync with automatic replies in your Outlook calendar. 1. Go to your profile picture at the top of Teams and selectSet status message. 2. Select Schedule out of office at…

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May 2021 Newsletter

May 2021 Newsletter

May 2021 Newsletter This month's Newsletter covers a ton of great material! As cyber threats continue to increase in both frequency and magnitude, it’s important to take a fresh look at the security of your website. To support that effort, this month’s Tech Tips are focused on a few important things that you (or your website provider) should be doing to increase your website’s security posture. Specifically, we’re sharing information on website security headers, multi-factor authentication (MFA), malware scans and web application firewall (WAF) protection. Please click here to read…

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Graduation Fun: Tech Gifts for Grads – Tech Tip for June 8, 2021

Graduation Fun: Tech Gifts for Grads – Tech Tip for June 8, 2021

  Graduation Fun: Tech Gifts for Grads - Tech Tip for June 8, 2021 Graduation season is in full swing, so it's a good time to be looking for that perfect tech gift for the graduates in your life. Continuing with our summer fun theme, here are some gift ideas to help high school grads who are heading off to college get their classwork done: Laptops Your college bound student is going to need a reliable laptop. There are quite a few excellent Windows 10 laptop options out there. Whichever…

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Travel Fun: Tech Safety – Tech Tip for June 1, 2021

Travel Fun: Tech Safety – Tech Tip for June 1, 2021

    Travel Fun: Tech Safety - Tech Tip for June 1, 2021 With so many folks getting vaccinated and COVID rates on the decline, this June is starting to look and feel a bit more normal than last year. Many of us are looking forward to graduations and a little bit of travel, so we thought it would be fun to share some tech travel tips this month as well as gifts and gadgets to add some tech fun and safety to your summer. Safety first! Here are some…

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Website Security: Web Application Firewall Protection – Tech Tip for May 25, 2021

Website Security: Web Application Firewall Protection – Tech Tip for May 25, 2021

    Website Security: Web Application Firewall Protection - Tech Tip for May 25, 2021 To wrap up our monthly theme of website security, this week we're covering web application firewall (WAF) protection. WAFs, such as Microsoft Azure, provide an important layer of security to keep your website and network secure from cyber threats. What is a Web Application Firewall? Unlike a traditional firewall that blocks traffic from certain IP addresses or ports, a WAF intercepts all inbound and outbound web application traffic, searches for malicious requests and then blocks…

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Website Security: Malware Scans – Tech Tip for May 18, 2021

Website Security: Malware Scans – Tech Tip for May 18, 2021

    Website Security: Malware Scans - Tech Tip for May 18, 2021 You’re probably very vigilant about keeping your laptop and email protected against malware. But, did you know that malware can pose a threat for your website as well? This week, as part of our monthly website security theme, we’re delving into website malware scans. Why Malware Scans are Important for Your Website Website malware detection is essential for keeping your data secure and preventing cyber criminals from gaining access to your site. Additionally, a hacked site can…

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Website Security: Website Multi-Factor Authentication – Tech Tip for May 11, 2021

Website Security: Website Multi-Factor Authentication – Tech Tip for May 11, 2021

    Website Security: Website Multi-Factor Authentication - Tech Tip for May 11, 2021 Continuing our monthly theme of website security, this week we're covering website multi-factor authentication (MFA). You probably use multi-factor authentication when logging into your banking app or when accessing your social media accounts from a different device. MFA is also very important for securing your website. What is Multi-Factor Authentication? MFA is a method that strengthens access security by requiring multiple factors to confirm a user’s identity. Often these factors will include something the user knows…

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Website Security: HTTP Security Headers – Tech Tip for May 4, 2021

Website Security: HTTP Security Headers – Tech Tip for May 4, 2021

    Website Security: HTTP Security Headers - Tech Tip for May 4, 2021 We often talk about securing our passwords, using multi-factor authentication (MFA) and keeping our laptops and email protected against malware. However, did you know that your website can be a target for security issues as well? This month, our Tech Tips are focused on a few important things that you (or your website provider) should be doing to secure your website: website security headers, website 2-factor authentication, malware scans and web application firewall (WAF) protection. Our…

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Office Apps Updates: What’s New in Teams – Tech Tip for April 27, 2021

Office Apps Updates: What’s New in Teams – Tech Tip for April 27, 2021

    Office Apps Updates: What’s New in Teams - Tech Tip for April 27, 2021 Wrapping up this month’s Tech Tips covering updates to Office Apps, we could not pass up an opportunity to cover some new updates to Microsoft Teams. Here are a few of the most recent updates: Meet Now or Later Now you can create an instant meeting by using the Meet now button at the top of Calendar. To start a meeting - and get a shareable link to it - select Meet now. Give the meeting…

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Office Apps Updates: What’s New in OneNote – Tech Tip for April 20, 2021

Office Apps Updates: What’s New in OneNote – Tech Tip for April 20, 2021

Office Apps Updates: What’s New in OneNote - Tech Tip for April 20, 2021 In this week’s Tech Tip we’re taking a look at some of many (many!) new features in OneNote for Windows 10. OneNote is the hidden gem of the Office apps. It offers so many features that can make even the diehard paper-and-pencil fan go digital. Here are just a few of the latest features for OneNote on Windows 10: View a Feed of All Your Notes The OneNote feed displays a chronological list that combines all…

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Office Apps Updates: Share Emails In Teams – Tech Tip for April 13, 2021

Office Apps Updates: Share Emails In Teams – Tech Tip for April 13, 2021

Office Apps Updates: Share Emails In Teams - Tech Tip for April 13, 2021 April has brought a long-awaited feature to Microsoft 365 Outlook and Teams users…the ability to share an email from Outlook to a Team. This weeks’ Tech Tip shows how to get started using this feature: Before we get started, here are two important notes: 1. You must have the Share to Teams Outlook add-in. It's installed automatically for Teams users, but this feature is not currently supported on mobile. 2. If you have the Teams desktop client installed and…

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Office Apps Updates: What’s New in Outlook – Tech Tip for April 6, 2021

Office Apps Updates: What’s New in Outlook – Tech Tip for April 6, 2021

Office Apps Updates: What’s New in Outlook - Tech Tip for April 6, 2021 As a Microsoft 365 subscriber, you regularly get new and improved Office features. Staying on top of these changes can be tough. In this month’s Tech Tip series we are going to review some of the latest updates to the Office Apps. First up is Outlook… Get Meeting Suggestions When You Search for a Person When you type a person’s name in the Microsoft Outlook search box, the most relevant email containing calendar invites will be…

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Real World Power Platform Solutions – Tech Tip for March 23, 2021

Real World Power Platform Solutions – Tech Tip for March 23, 2021

Real World Power Platform Solutions - Tech Tip for March 23, 2021 In this week’s Tech Tip we are looking at solutions built using Microsoft’s Power Platform including Power BI, Power Apps and Power Automate. These solutions solve real world business problems. HR Analytics Our first example, built by our strategic business partner Hikari Data Solutions, is an HR analytics dashboard that helps companies attract and retain employees. It pulls together data from a number of sources including ADP, WorkDay, Oracle, Survey tools and even Excel files. You can check…

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Powering Your Business With Power Automate – Tech Tip for March 16, 2021

Powering Your Business With Power Automate – Tech Tip for March 16, 2021

Powering Your Business With Power Automate - Tech Tip for March 16, 2021 This week we’re taking a look at Microsoft Power Automate. Originally named Microsoft Flow, Power Automate is a tool that allows you to automate repetitive tasks. Power Automate also includes Robotic Process Automation (RPA) capability which you can use to create automated workflows connecting different desktop and web apps on Windows. Create Workflows Using Power Automate Desktop Power Automate Desktop is a visual, drag-and-drop editor that will enable you to create flows. If you have ever used a…

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Powering Your Business With Power Apps – Tech Tip for March 9, 2021

Powering Your Business With Power Apps – Tech Tip for March 9, 2021

Powering Your Business With Power Apps - Tech Tip for March 9, 2021 We are continuing to take a closer look at Microsoft’s Power Platform which includes Power BI, PowerApps and Power Automate. These three technologies can be used on their own or together to create solutions that help your business work better. This week we are focusing on Microsoft Power Apps. The objective of Power Apps is to enable nontechnical users to build business applications (apps), without requiring that they have coding expertise. Power Apps has a visual user…

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Powering Your Business With Power BI – Tech Tip for March 2, 2021

Powering Your Business With Power BI – Tech Tip for March 2, 2021

Powering Your Business With Power BI - Tech Tip for March 2, 2021 This month our Tech Tips are going to cover Microsoft’s Power Platform which includes Power BI, Power Apps, and Power Automate. These three technologies can be used individually or together to create solutions to help your business work better. First up is Power BI - it is the analysis and insights component of Microsoft’s Power Platform. Power BI is used to turn data into coherent, visually immersive, and interactive insights. Your data may be in the form…

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A Closer Look At Windows 10: Screen Readability – Tech Tip for February 24, 2021

A Closer Look At Windows 10: Screen Readability – Tech Tip for February 24, 2021

A Closer Look At Windows 10: Screen Readability - Tech Tip for February 24, 2021 In our last installment of this month’s Tech Tips covering new Windows 10 features, we are looking at strategies to improve screen readability. Since we spend so much time in front of our computers, it is important to set up the display in a way that makes it easy to read. Here are five ways you can utilize Windows 10 for better screen readability. 1. Choose Your Favorite Color Mode Make your apps and app…

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A Closer Look At Windows 10: Task View – Tech Tip for February 16, 2021

A Closer Look At Windows 10: Task View – Tech Tip for February 16, 2021

A Closer Look At Windows 10: Task View - Tech Tip for February 16, 2021 This week, as we continue to look at new features in Windows 10, we’re going to touch on Task View which helps you find files and tasks that you recently used. Task View isn’t really a new feature to Windows 10, however it is an easy one to miss. It’s on the taskbar (towards the bottom left-hand corner of your screen), and it looks like this: Task View lets you see programs and files you’ve…

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A Closer Look At Windows 10: Your Phone App – Tech Tip for February 9, 2021

A Closer Look At Windows 10: Your Phone App – Tech Tip for February 9, 2021

A Closer Look At Windows 10: Your Phone App - Tech Tip for February 9, 2021 As we continue to look at new features in Windows 10, this week we're sharing information about the Windows 10 Your Phone app. The Microsoft Your Phone app connects Android or iOS devices to Windows 10 devices. It enables a Windows PC to access the 2,000 most recent photos on a connected phone, send SMS messages, and make phone calls. Your Phone app replaces the legacy Phone Companion app and is available for any…

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