Understanding Agreement Types for Microsoft NCE – Tech Tip For January 12, 2022

Understanding Agreement Types for Microsoft NCE – Tech Tip For January 12, 2022

  Understanding Agreement Types for Microsoft NCE - Tech Tip For January 12, 2022 Happy second week of 2022! We are continuing our coverage of recently announced changes to Microsoft seat-based licensing for cloud products such as Microsoft 365 and Office 365. Microsoft’s new licensing model called New Commerce Experience (NCE) officially rolled out on January 10th. This week we will cover the new agreement types. To recap, the NCE program includes the following changes: While specifics of the NCE program may change, overall the NCE rollout includes the following:…

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Microsoft Announces A New Licensing Model – Tech Tip For January 4, 2022

Microsoft Announces A New Licensing Model – Tech Tip For January 4, 2022

  Microsoft Announces A New Licensing Model - Tech Tip For January 4, 2022 Happy New Year! As we start off our tech tips for 2022, we wanted to spend the month of January covering recently announced, important changes to Microsoft seat-based licensing for cloud products like Microsoft 365 and Office 365. Microsoft announced a new licensing model called New Commerce Experience (NCE) which is slated for rollout in mid-January. This week we will cover a summary of the changes and take a deeper look at the SKUs that are…

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Tech Gifts For Kids – Tech Tip for December 22, 2021

Tech Gifts For Kids – Tech Tip for December 22, 2021

  Tech Gifts For Kids – Tech Tip for December 22, 2021 With the holiday season in full swing, we wanted to touch on a few tech gifts for kids. There are lots of great gifts out there to inspire your little techies whether they aspire to be a programmer, video game designer, robotics engineer, or something entirely different. For your future video game designer; the Pixicade Mobile Game Maker allows your kids to draw their own games and then animate them to bring them to life. Get the Pixicade…

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Log4Shell Cybersecurity Vulnerability – Tech Tip for December 15, 2021

Log4Shell Cybersecurity Vulnerability – Tech Tip for December 15, 2021

  Log4Shell Cybersecurity Vulnerability - Tech Tip for December 15, 2021 This second December Tech Tip is not going to be about more tech gifts for the holidays. Instead, we need to turn attention towards a large cybersecurity vulnerability called Log4Shell that is quickly becoming one of the largest exploits in history. What is Log4Shell? Log4Shell is the name of a vulnerability in Apache Log4J code. Apache Log4J is a Java-based logging platform that can be used to analyze web server access logs or application logs. Logging is a process…

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Tech Gifts For Gadget Lovers – Tech Tip for December 7, 2021

Tech Gifts For Gadget Lovers – Tech Tip for December 7, 2021

  Tech Gifts For Gadget Lovers - Tech Tip for December 7, 2021 Can you believe we’re into the holiday season already? Christmas is just 3 weeks away! With that in mind, let’s start looking at some techie holiday gifts for the tech gadget lover in your life. Let’s start off with a classic… the PlayStation Classic: After all, what would beat giving a gaming nut the opportunity to relive the glory days of the original PlayStation console? This reissue is a mini version that comes with 20 games (think Final Fantasy VII and Resident…

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Microsoft Teams Calling: Teams Mobile App – Tech Tip for November 23, 2021

Microsoft Teams Calling: Teams Mobile App – Tech Tip for November 23, 2021

  Microsoft Teams Calling: Teams Mobile App - Tech Tip for November 23, 2021 Happy (almost) Thanksgiving. To wrap up this month’s Tech Tips on calling for Microsoft Teams, we are going to touch on using the calling features with a mobile device like a cell phone. Microsoft Teams has a mobile app for Android and iOS devices. The first step is to make sure that the app is installed on your mobile device. Directions on how to set up your Teams mobile app can be found here. The Teams…

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Microsoft Teams Calling & Teams Meetings: Security – Tech Tip for November 16, 2021

Microsoft Teams Calling & Teams Meetings: Security – Tech Tip for November 16, 2021

  Microsoft Teams Calling & Teams Meetings: Security - Tech Tip for November 16, 2021 Is your organization concerned about the security of your calls and online meetings? Here are some of the many features that make Microsoft Teams Calling and Meetings secure. Authentication: If enabled for Microsoft 365 overall, team-wide and organization-wide two-factor authentication and single sign-on (SSO) through Active Directory is enforced for both Teams Calling and Teams Meetings. Encryption: By default, Microsoft 365 data is encrypted in transit and at rest. However, if your organization has strict…

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Microsoft Teams Calling Plans: Business Voice Features & Pricing – Tech Tip for November 9, 2021

Microsoft Teams Calling Plans: Business Voice Features & Pricing – Tech Tip for November 9, 2021

  Microsoft Teams Calling Plans: Business Voice Features & Pricing - Tech Tip for November 9, 2021 Continuing with this month’s closer look at Microsoft Teams Voice, this week we’re sharing information about calling plans. With Microsoft Teams you can make voice calls over the Internet from one Teams user to another. But let’s say you want to make a call to a cell phone or desk phone or you want to replace your desk phones or corporate issued cell phones with Teams. That’s where calling plans come in. If…

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Microsoft Teams Voice: Business Voice vs. Enterprise Voice – Tech Tip for November 2, 2021

Microsoft Teams Voice: Business Voice vs. Enterprise Voice – Tech Tip for November 2, 2021

  Microsoft Teams Voice: Business Voice vs. Enterprise Voice - Tech Tip for November 2, 2021 TechWise Group has recently been fielding lots of questions about Microsoft Teams Voice. With so many of our customers continuing to work remotely or in a hybrid scenario, having a cloud-based calling solution has become critical. To this end, we’re going to take another look at Microsoft Teams Voice. To get started, let’s review some of the differences between Microsoft 365 Business Voice and Enterprise Voice. Features of Microsoft 365 Business Voice and Enterprise…

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Cybersecurity Awareness: Social Media Safety – Tech Tip for October 26, 2021

Cybersecurity Awareness: Social Media Safety – Tech Tip for October 26, 2021

  Cybersecurity Awareness: Social Media Safety - Tech Tip for October 26, 2021 Are you an “Oversharer”? Do you share too much information about yourself on social media? In this week’s Tech Tip for Cybersecurity Awareness Month, we’re taking a look at the risks of sharing personal details on social media. Do Your Part. #BeCyberSmart - never click and tell. Oversharing and Geotagging Everyone seems to be posting their information on social media - from personal addresses to where they like to grab coffee. You may figure, if everyone’s doing…

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Cybersecurity Awareness: Protect Connected Devices – Tech Tip for October 20, 2021

Cybersecurity Awareness: Protect Connected Devices – Tech Tip for October 20, 2021

  Cybersecurity Awareness: Protect Connected Devices - Tech Tip for October 20, 2021 As part of Cybersecurity Awareness Month and continuing to help you and your organization to “Do Your Part. #BeCyberSmart”, this week’s TechTip addresses the importance of protecting Internet connected devices… “If you connect it, protect it”. What Is a Connected Device? A connected device is anything that is connected to the Internet, via wire, wireless or cell mobile connectivity. It could be your laptop, desktop, tablet, mobile phone or even your smart TV. How to Protect a Connected Device…

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Cybersecurity Awareness: Phishing And Smishing – Tech Tip for October 12, 2021

Cybersecurity Awareness: Phishing And Smishing – Tech Tip for October 12, 2021

  Cybersecurity Awareness: Phishing And Smishing - Tech Tip for October 12, 2021 We continue to provide cybersecurity awareness content during October as part of Cybersecurity Awareness Month to help you and your organization to “Do Your Part. #BeCyberSmart.”  Individual awareness is a big part of being “CyberSmart”. This week, we’re covering how to help users recognize phishing attacks, including those from SMS messages - sometimes referred to as “smishing”. What is Phishing? Phishing is a cybercrime in which a target or targets are contacted by email, telephone or text message by someone…

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Cybersecurity Awareness: Multifactor Authentication (MFA) – Tech Tip for October 5, 2021

Cybersecurity Awareness: Multifactor Authentication (MFA) – Tech Tip for October 5, 2021

  Cybersecurity Awareness: Multifactor Authentication (MFA) - Tech Tip for October 5, 2021 October is Cybersecurity Awareness Month. Now in its 18th year, cybersecurity and technology focused organizations use this month to continue to raise awareness about the importance of cybersecurity. One of the goals of Cybersecurity Awareness Month is ensuring that all technology users have the resources they need to be safer and more secure online. That's why the following theme is used to promote Cybersecurity Awareness Month: “Do Your Part. #BeCyberSmart.” Being CyberSmart requires both proactive security measures…

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New Devices & Form Factors: Microsoft Duo 2 – Tech Tip for September 28, 2021

New Devices & Form Factors: Microsoft Duo 2 – Tech Tip for September 28, 2021

  New Devices & Form Factors: Microsoft Duo 2 - Tech Tip for September 28, 2021 To finish up this month’s look at interesting hardware, we could not pass up the chance to talk about the newly released Microsoft Duo 2. The Duo 2 is the successor to the Surface Duo, which was criticized due to issues with subpar hardware and software. With the Duo 2, Microsoft has taken criticism to heart and revamped it with flagship-level hardware and promises of an improved software experience. The Duo 2 now joins other foldable…

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New Devices & Form Factors: Microsoft Modern Devices – Tech Tip for September 21, 2021

New Devices & Form Factors: Microsoft Modern Devices – Tech Tip for September 21, 2021

  New Devices & Form Factors: Microsoft Modern Devices - Tech Tip for September 21, 2021 We’re always on the lookout for new devices to enable us to work remotely and get more from Microsoft Teams. As part of this month’s review of new devices and form factors, we wanted to highlight a few of these. Microsoft has launched a number of affordable and portable Microsoft Teams Certified devices under the Microsoft Modern banner. The devices include: HD Webcam with 1080p video and expansive 78° field of view. USB-C speaker…

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New Devices & Form Factors: Logitech Scribe – Tech Tip for September 14, 2021

New Devices & Form Factors: Logitech Scribe – Tech Tip for September 14, 2021

  New Devices & Form Factors: Logitech Scribe - Tech Tip for September 14, 2021 As we continue our September review of new devices and form factors, let’s take a look at a new device for sharing hand drawn information on whiteboards. Logitech has just launched Logitech Scribe. Scribe allows a presenter to share whiteboard drawings in video meetings and integrates with Microsoft Teams. We were intrigued by the Scribe because it enables a very natural way of collaborating - drawing on a traditional whiteboard. In addition, it is fairly…

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New Devices & Form Factors: Samsung Z Fold3 – Tech Tip for September 8, 2021

New Devices & Form Factors: Samsung Z Fold3 – Tech Tip for September 8, 2021

  New Devices & Form Factors: Samsung Z Fold3 - Tech Tip for September 8, 2021 Happy September! You may have been out shopping for tech for back to school or looking for something for yourself. You might have noticed a few new devices and form factors out on the market. This month we’re going to take a look at a few of these things. First up, is the new Samsung Z Fold3 phone. While folding phones aren’t completely new to the market, Samsung has made a major push with…

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Windows 11: Taskbar Features – Tech Tip for August 24, 2021

Windows 11: Taskbar Features – Tech Tip for August 24, 2021

  Windows 11: Taskbar Features - Tech Tip for August 24, 2021 ​​To wrap up our August theme of Windows 11’s new and enhanced features, this week we’re looking at the Windows 11 taskbar. Microsoft has added new taskbar features designed to make it easier to connect and communicate with others. Chat from Microsoft Teams The integration of Microsoft Teams in the Windows 11 taskbar allows users to chat or text their personal contacts (or connect with voice or video) regardless of what platform (Windows, Android, iOS) or device the…

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Windows 11: Virtual Desktops – Tech Tip for August 17, 2021

Windows 11: Virtual Desktops – Tech Tip for August 17, 2021

  Windows 11: Virtual Desktops - Tech Tip for August 17, 2021 As we continue our look at new and enhanced features in Windows 11, it’s time to take a deeper look at Virtual Desktops. Windows 11’s Virtual Desktops were created with the idea that users have one computer that they use at different places and for different groups of tasks, for example business and home. Create and Access Virtual Desktops To access virtual desktops, hover the cursor over the Task View icon, the currently active desktop called Desktop 1…

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Windows 11: Start Menu Updates – Tech Tip for August 10, 2021

Windows 11: Start Menu Updates – Tech Tip for August 10, 2021

  Windows 11: Start Menu Updates - Tech Tip for August 10, 2021 Windows 11 includes enhancements to many existing features and also introduces a number of new features and updates. What better place to get started at looking at these changes than with the Start Menu? Microsoft has changed its Start Menu position from left to center. The reasoning behind the move is to assist with accessibility. Of course, it is customizable and if you want to move it back to the left, that is an option. Some key features…

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Windows 11: Hardware Requirements – Tech Tip for August 3, 2021

Windows 11: Hardware Requirements – Tech Tip for August 3, 2021

  Windows 11: Hardware Requirements - Tech Tip for August 3, 2021 Windows 11 is in Public Beta. With the official release coming in a few months, it’s time to take a look at what to expect. The first thing you need to know about Windows 11 is that there are some stringent hardware requirements that must be met for your machines to be able to even run it. If you’re wondering why, the main driver behind these hardware changes is security. This includes hardware that allows for a more…

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Microsoft Teams Voice: Enabled Devices – Tech Tip for July 27, 2021

Microsoft Teams Voice: Enabled Devices – Tech Tip for July 27, 2021

  Microsoft Teams Voice: Enabled Devices - Tech Tip for July 27, 2021 To wrap up our look at Microsoft Teams Voice, let’s talk about Teams enabled devices. One of the best things about Microsoft Teams Voice is that you don’t really need any special devices or a new desk phone to use it. Once you have your phone number assigned, the soft phone features on the desktop or mobile app make it possible to call from your PC, mobile phone or tablet provided you have speakers and a mic.…

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Microsoft Teams Voice: Unique Features – Tech Tip for July 20, 2021

Microsoft Teams Voice: Unique Features – Tech Tip for July 20, 2021

  Microsoft Teams Voice: Unique Features - Tech Tip for July 20, 2021 This week we are looking at some of the unique features of Microsoft Teams Voice. Specifically, we’re sharing information about Voice-Enabled Channels as well as the Walkie Talkie app. Voice-Enabled Channels Voice-Enabled Channels enables a call queue to be connected to a channel in Microsoft Teams. Users can collaborate and share information within the channel while taking calls in the queue. This feature is ideal for scenarios such as an IT help desk or HR hotline. IT…

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Teams Voice: Calling Experience On PC – Tech Tip for July 13, 2021

Teams Voice: Calling Experience On PC – Tech Tip for July 13, 2021

  Teams Voice: Calling Experience On PC - Tech Tip for July 13, 2021 As part of our monthly theme exploring Voice options for Microsoft Teams for both Business and Enterprise users, this week we are taking a closer look at the Teams calling experience on the PC. Recent Teams updates have improved the experience. New Calling Experience The calling experience has been streamlined with a view that shows contacts, voicemail, and calling history together. Previously, each of these features was on an individual tab. Now, all three are consolidated…

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