News

In this week’s Tech Tip, we guide you through the key steps to preparing for an upgrade from Windows 10 to Windows 11, ensuring a smooth and hassle-free transition. Windows 11 brings a host of new features and improvements, but [...]

This week's Tech Tip dives into the shift from Windows 10 to Windows 11 and why this upgrade is important. With Windows 10 set to reach the end of support in October 2025, transitioning to Windows 11 is essential. The [...]

This week’s Tech Tip covers managing Microsoft Teams meeting recordings and transcripts, focusing on storage locations. We examine viewing and editing in Microsoft Stream and highlight new Teams features, such as the renaming of the ‘Files’ tab in Chat to [...]

In this week’s Tech Tip, we focus on Microsoft Teams meeting recording and transcripts management including storage locations and explore what occurs when you delete transcript files in Chat. Plus, we discover additional meeting options that have been added for [...]

In this week’s Tech Tip, we explore recent changes to Channels in Teams related to Channel notifications. Whether managing notifications within Channels or Posts, the app allows you to customize the way that you are notified. Let’s explore tailoring your [...]

In this week’s Tech Tip, we explore recent updates to Microsoft Teams related to customizing channel views and hide settings. Microsoft has been making incremental changes to the way that channels function in Teams, which includes a new channels navigation [...]

In this week’s Tech Tip, we delve into the Microsoft Queues app, a feature of Teams Premium that revolutionizes call management by empowering team leads with real-time data and analytics for decision-making. It streamlines call queue customer interactions through CRM [...]

This week's Tech Tip highlights the capabilities of Teams Phone and calling features within Teams. Your calling services on Teams Phone can be utilized straight from the Microsoft Teams application. Streamline your communication, productivity, and collaboration during work and calls [...]

In this week’s Tech Tip, we walk you through some of the external hardware components that are available to use with a Teams Phone communications system. Although simple Teams Phone access and calling does not require additional equipment, you can [...]

In this week’s Tech Tip, we cover some of the most frequently asked questions we receive about the Microsoft Teams Phone system for telephony and communication services. Whether you have some experience with Teams Phone features or are new to [...]