News

In this week’s Tech Tip, we explore recent changes to Channels in Teams related to Channel notifications. Whether managing notifications within Channels or Posts, the app allows you to customize the way that you are notified. Let’s explore tailoring your [...]

In this week’s Tech Tip, we explore recent updates to Microsoft Teams related to customizing channel views and hide settings. Microsoft has been making incremental changes to the way that channels function in Teams, which includes a new channels navigation [...]

In this week’s Tech Tip, we delve into the Microsoft Queues app, a feature of Teams Premium that revolutionizes call management by empowering team leads with real-time data and analytics for decision-making. It streamlines call queue customer interactions through CRM [...]

This week's Tech Tip highlights the capabilities of Teams Phone and calling features within Teams. Your calling services on Teams Phone can be utilized straight from the Microsoft Teams application. Streamline your communication, productivity, and collaboration during work and calls [...]

In this week’s Tech Tip, we walk you through some of the external hardware components that are available to use with a Teams Phone communications system. Although simple Teams Phone access and calling does not require additional equipment, you can [...]

In this week’s Tech Tip, we cover some of the most frequently asked questions we receive about the Microsoft Teams Phone system for telephony and communication services. Whether you have some experience with Teams Phone features or are new to [...]

This month’s Tech Tips will introduce you to Teams Phone, a powerful and convenient way to make and receive calls within Microsoft Teams. Teams Phone, previously known as Teams Voice, is an enterprise phone solution that is accessible from within [...]

This week's Tech Tip covers Windows Hello: the security system that helps you set alternative authentication methods for your Microsoft Windows devices! Windows Hello was introduced by Microsoft in March of 2015 (released later that summer, on July 29, 2015). [...]

In this week’s Tech Tip, we discuss Microsoft Secure Score, a tool that can help your organization gain visibility to measure and improve your security posture across your Microsoft 365 products. Microsoft Secure Score guides and recommends the ways [...]

In this week’s Tech Tip, we discuss best practices when identifying spam email messages and senders. We’ve all been there. It’s been a hectic day, and you receive a rushed message to do something important. Stop! Wait. Review the [...]