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Vector image of a laptop and mobile phone with Microsoft Teams representing Teams Phone.
What Is Microsoft Teams Phone? – Tech Tip For November 9, 2022


Remote and hybrid workers are constantly on the move making the ability to communicate across platforms imperative. Flexible calling solutions help boost productivity on any device from tablets to PCs to mobile phones. That’s where Teams Phone comes in. Teams subscriptions include Teams Phone and enable calls from one Teams app to another. This month we’ll be looking at Microsoft Teams Phones, features, plans and pricing and Teams Phone hardware.

What is Teams Phone?

Teams subscriptions include Teams Phone and enable calls from one Teams app to another. Making and receiving calls to and from landlines and mobile phones on the PSTN in Teams is available with an add-on such as Teams Phone Standard or Teams Phone with Calling Plan or is included in Microsoft 365 E5. These options provide a cloud-based phone system in Teams with features such as hold, blind and safe transfers, and reporting features for professionals who manage calling solutions. Teams Phone replaces traditional PBXs and enables key calling capabilities with a cloud-based call control system that provides the overall telephony workload for Microsoft Teams.

What Are The Features Of Teams Phone?

Teams Phone offers a number of features such as:

  • Audioconferencing features.
  • Ability to transfer calls between devices.
  • Spam call identification.
  • One-to-one call transcription and recording.
  • The ability to make and receive PSTN calls remains critical to many organizations.
  • Utilize your own call center.
  • Walkie-talkie on desk phones.

Learn more about Microsoft Teams Phone. To learn more about what Teams Phone can do for you and your organization, Contact us today. We provide insight into the features and benefits of Teams Phone for your company and can help get your business configured.

Important Microsoft Announcements:

  • If you have not already moved to NCE licensing for your organization or if you have questions about an upmoing renewals, please contact us at gettechwise@techwisegroup.com to understand your options.
  • MFA is the best way to prevent cyberthreats. If you have not enabled MFA in your organization, let us help you put a plan in place.
  • Starting November 1, 2021, the following versions of Outlook for Windows, as part of Office and Microsoft 365 Apps, will not be able to connect with Office 365 and Microsoft 365 services:

Office 2013

5.0.4970.9999 and older


Office 2016

6.0.4599.9999 and older


Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus)

705 and older


Microsoft 365 Apps for business (formerly Office 365 Business)

705 and older